ACTIVFY APP USER TERMS AND CONDITIONS
1. INTRODUCTION
1.1 The Activfy App is owned and operated by Activfy Pty Ltd (ACN 669 515 842) (Activfy,
our, us or we).
1.2 By downloading, using, browsing or accessing the Activfy App, you acknowledge that you
have read, understood and accept these Activfy App User Terms and Conditions
(agreement), together with our Privacy Policy, and agree to abide by them. If you do not
accept this agreement, you must not access and use the Activfy App.
1.3 In this agreement, you and your means the individual who accesses or uses the Activfy
App, and whose details are listed in the User Access Portal (and includes anyone acting on
your behalf or with your express or implied authority).
2. ACTIVFY APP
2.1 The Activfy App is an online portal or conduit made available through a mobile application
that:
(a) allows health and fitness centres and/or personal trainers (Service Provider) to
connect and interact with gym or fitness users and consumers (Customer);
(b) allows Customers to access and use personal training and fitness services, workout
plans and programs developed and provided by Service Providers (Fitness Services);
and
(c) enables Customers to purchase health and fitness accessories and/or supplements as
displayed, advertised or listed on, or via, the Activfy App (Fitness Products) by Service
Providers.
2.2 Although Activfy provide you with to access to Fitness Services and/or Fitness Products as
supplied by Service Providers through the Activfy App, Activfy is not a health and fitness
centre, fitness or personal trainer nor are we are not providing any kind of medical or
healthcare advice or medical services. Activfy is a mere online resource and tool to connect
Service Providers with Customers who have an interest in fitness and general wellbeing.
Our role in providing you with access and use of the Activfy App, Fitness Services and/or
Fitness Products should be construed strictly in this context only. The purchase of any
Fitness Products made available to Customers by Service Providers through the Activfy
App is governed by Shopify’s Terms of Service.
2.3 If you suffer from a serious or chronic injury, illness or health condition, then the Activfy
App, the Fitness Services and the Fitness Products may not be appropriate for your needs
or safe for you to use, and therefore we recommend that you check with your medical
practitioner first before accessing and using the Activfy App and the Services. Activfy are
not medical practitioners or health professionals, and we cannot provide you with medical
or health advice in relation to whether the Activfy App, Fitness Services and/or the Fitness
Products are safe and/or suitable for you to use.
2.4 By downloading, accessing and using the Activfy App, we grant you a non-exclusive, non-
transferable, personal, revocable and non-sublicensable licence to download, install,
access and use the Activfy App and the Services for the Subscription Term.
2.5 You must only use the Activfy App for personal and non-commercial purposes. You will not
acquire or be entitled to any rights other than those rights expressly set out in this
agreement.
3. SUBSCRIPTION TERM
3.1 This agreement will commence on the date you download and access the Activfy App
(Commencement Date) and shall continue until terminated in accordance with clause 17
(Subscription Term), unless you (as a Service Provider) terminate the agreement during
the Trial Period in accordance with clause 3.2.
3.2 If you (as a Service Provider) do not wish to continue to access and use the Activfy App
following the expiry of the Trial Period, you (as a Service Provider) must terminate the
agreement by selecting the ‘Delete Account’ function in your Service Provider Account prior
to the expiry of the Trial Period. If you (as a Service Provider) do not terminate the
agreement prior to the expiry of the Trial Period, the agreement will automatically continue
for the Subscription Term.
4. REGISTRATION AND ACCESS
4.1 To access and use the Activfy App:
(a) as a Service Provider, you must create and setup an account on the Activfy App
(Service Provider Account); or
(b) as a Consumer, you must create an and setup an account on the Activfy App
(Customer Account).
4.2 Your Service Provider Account or Customer Account will be operated by your email
address (User Name) and password (Password). You can change your Password at any
time by accessing the User Access Portal.
4.3 To setup a Service Provider Account or Customer Account on the Activfy App, you must:
(a) be over 18 years of age, and legally able to enter into contractual relations. If you are
under the age of 18 years, you may only access and use the Activfy App if you have
your parents’/guardians’ permission to access and use the Activfy App. Your continued
use of the Service Provider Account or Customer Account (as the context permits)
constitutes an acknowledgement by you that you are: (i) over 18 years of age; or (ii)
under 18 years of age, but have your parents’/guardians’ permission to access and use
the Activfy App and that your parents/ guardians have agreed to abide by this
agreement; and
(b) provide, and keep us up-to-date with, accurate registration information as described in
clause 6.1 (if you are a Service Provider) or clause 7.1 (if you are a Customer). All
Personal Information as well as the information you provide to setup your Service
Provider Account or Customer Account (as the context permits) is subject to our Privacy
Policy.
4.4 In relation to your Service Provider Account or Customer Account (as the context permits)
(Account), you are responsible for:
(a) maintaining control over, and the confidentiality of, your Account, User Name and
Password;
(b) keeping your Account registration information current, complete, accurate, and truthful.
You must not impersonate another account holder or provide false identity information
to gain access to or use the Activfy App;
(c) notifying us in writing of any unauthorised access to, or use of, your Account, User
Name or Password; and
(d) for all activities or transactions that occur using your Account. We are not liable for any
loss or damage arising out of, or in connection with, any unauthorised access or use of,
your Account, User Name and Password.
5. YOUR GENERAL OBLIGATIONS
5.1 When accessing and using the Activfy App, you must at all times:
(a) provide us with all necessary co-operation and information to facilitate and provide the
Activfy App including (but not limited to) proof of identity;
(b) ensure that all information is true, accurate, and not misleading;
(c) obtain and maintain all hardware, software and communications equipment necessary
to download, access, and use, the Activfy App;
(d) comply with all Relevant Laws with respect to your obligations under this agreement;
and
(e) comply with all of our directions, policies and guidelines advised in writing to you or as
displayed on the Activfy App from time to time.
5.2 Activfy will not be liable to you or anyone else if, for any reason, the Activfy App is
unavailable at any time or for any period. From time to time, Activfy may suspend or restrict
access to all, or some parts of the Activfy App.
5.3 You must not:
(a) introduce, access, store, distribute or transmit any viruses, worm, trojan or other
malicious code into the Activfy App;
(b) violate any Activfy IP or any third party service provider’s Intellectual Property Rights;
(c) copy, modify, duplicate, create derivative works from, frame, mirror, republish, transmit
or distribute all or any portion of the Activfy App, or any other third party software that
you may access or use through the Activfy App, in any way;
(d) access all or any part of the Activfy App and the Fitness Services in order to build a
product, service or code which competes or reproduces the Activfy App and/or the
Fitness Services (in full or part);
(e) modify, alter, adapt, reverse compile, disassemble, reverse engineer or otherwise
reduce to human-perceivable form all or any part of the Activfy App in any way, or
otherwise learn the source code or algorithms underlying the Activfy App;
(f) license, sell, rent, lease, sub-let, transfer, assign, distribute, display, disclose, or
otherwise commercially exploit, encumber or otherwise make the Activfy App and the
Services available to any third party; and
(g) use the Activfy App or the Fitness Services for any unlawful purpose or other purpose
not authorised by Activfy in writing.
6. SERVICE PROVIDER OBLIGATIONS
6.1 At the time a Service Provider creates a Service Provider Account with us, the Service
Provider must also create a Service Provider Profile, which will include your business
information and Personal Information, such as:
(a) your business name, business logo or banner, profile picture, main business contact
details (including contact person details, date of birth (if you are a personal trainer),
email address, mobile number and address) and a description of your fitness and/or
personal training business;
(b) a description of the Fitness Services and/or Fitness Products offered or made available
by you to Customers; and
(c) any other information that Activfy may require to verify your identity, the information
contained in the Service Provider Profile and the accuracy of any advertisements,
Fitness Services or Fitness Products displayed or listed for sale on, or via, the Activfy
App.
6.2 At any time during the Subscription Term, you may:
(a) edit your Service Provider Profile or update or change your Service Provider Profile; or
(b) update, change, delete or add Fitness Services and/or the Fitness Products advertised,
listed or displayed by you on, or via, the Activfy App.
6.3 Activfy will not be liable to the Service Provider, Customer or any third party in connection
with, or arising out of, any:
(a) failure to update or change your Service Provider Account, Service Provider Profile, or
any Fitness Services and/or Fitness Products advertised, listed or displayed by you on,
or via, the Activfy App following your request; or
(b) Loss incurred by the Service Provider, the Customer or any third party as a result of, or
in connection with, any content, advertisement or information which is uploaded,
published or submitted by the Service Provider to the Activfy App.
6.4 During the Subscription Term, you (as a Service Provider) will:
(a) hold and maintain any and all registrations and licences as required under Relevant
Laws to provide or supply Fitness Services;
(b) ensure any Fitness Services provided to Customers are appropriate for the Customers’
age, gender, fitness level, health status or condition and personal circumstances;
(c) ensure any Fitness Products supplied or sold by you will be: (i) fit for purpose, of
merchantable quality and free from defects (unless otherwise disclosed to the Customer
in your Service Provider Profile prior to the Customer purchasing the Fitness Products);
and (ii) accurately described in the Service Provider Profile;
(d) ensure that the sale and supply of Fitness Products will comply with all Relevant Laws,
and you will not sell any Fitness Products that are dangerous, unsafe or illegal;
(e) you have all necessary permits and licences to offer, distribute, sell or supply the
Fitness Products;
(f) pay the Subscription Fee (except during the Trial Period) in accordance with this
agreement;
(g) ensure that all information or content you display, publish and upload to your Service
Provider Profile in relation to the Fitness Services and/or Fitness Products is true,
complete and accurate. You will immediately update your Service Provider Profile if
your details or any other information or content you submit or upload to the Activfy App
in relation to the Fitness Services and/or Fitness Products is inaccurate, incomplete or
out of date (including, but not limited to, the availability of Fitness Products); and
(h) not act in any manner which could bring the Activfy App and Activfy into disrepute.
6.5 Activfy is not responsible for monitoring or censoring any advertisements, information or
content published by a Service Provider on, or via, the Activfy App (Listing); however, if a
Service Provider fails to comply with clause 6 or any other term of this agreement (including
any of Activfy’s policies or guidelines published by us from time to time), Activfy may, at our
absolute discretion and with or without notice to the Service provider:
(a) remove your Service Provider Profile or Listing published or displayed on your Service
Provider Profile; or
(b) to restrict, suspend or terminate your Service Provider Account or Service Provider
Profile.
7. CUSTOMER OBLIGATIONS
7.1 When you (as a Customer) create a Customer Account with us via the Activfy App, you
must provide accurate and complete registration information, which will include your
Personal Information, such as your full name, email address, phone number and profile
picture.
7.2 Before ordering with or purchasing any Fitness Services and/or Fitness Products offered or
supplied by Service Providers on, or via, the Activfy App, you should carefully review the
Service Provider Profile and Listing (including, but not limited to, the Service Provider’s
qualifications, skills and experience in providing, offering or selling Fitness Services and/or
Fitness Products).
7.3 We do not recommend or endorse any Service Providers (including Service Provider
Profiles) or any content, information or advertisements published, posted or appearing on
Service Providers Profiles, the Activfy App or our related social media pages. You
acknowledge and agree that, to the maximum extent permitted by Relevant Laws:
(a) Activfy is not responsible for monitoring or censoring Listings; however, we may (in our
absolute discretion and with notice to you) remove, modify, refuse to publish or alter the
Listing if we consider that such Listing do not comply with this agreement (including any
of our policies or guidelines published by us from time to time);
(b) Activfy makes no representations, warranties or guarantees in relation to the availability,
continuity, reliability, accuracy, currency or security of the Activfy App, the Fitness
Services, Fitness Products or any other ancillary products or services made available to
you on, or via, the Activfy App. You acknowledge that the Fitness Services, Fitness
Products or any other ancillary products or services made available to you on, or via,
the Activfy App are provided ‘as is’;
(c) it is your responsibility to determine that the Fitness Services, Fitness Products or any
other ancillary products or services made available to you on, or via, the Activfy App,
meets your specific needs and/or are suitable for the purposes for which they are used
or purchased; and
(d) Activfy makes no representations, warranties or guarantees in relation to: (i) the
standard, availability, quality or fitness for purpose of Fitness Services and/or Fitness
Products offered or supplied by Service Providers on, or via, the Activfy App; (ii) the
reliability, expertise, legitimacy, repute, or credibility of any Service Provider; or (ii) a
Service Providers ability or willingness to sell, provide or deliver the Fitness Service
and/or Fitness Products to you.
7.4 When using the Fitness Services made available through Activfy App, it is your
responsibility to ensure:
(a) there is an adequate space and/or facility free of hazards, objects or spills for you to
undertake or participate in the Fitness Services;
(b) you are wearing appropriate clothing that is suitable for fitness and exercise;
(c) you select and participate in workout plans or programs that are suitable for your age
and level of skill and experience; and
(d) you do not participate in workout plans that may cause you injury.
8. USER CONTENT
8.1 When you create your Account and when access and use the Activfy App, you will be
required to provide User Content to Activfy. You will retain ownership of your User Content
and you will have sole responsibility for the legality, reliability, integrity, accuracy and quality
of your User Content. To the maximum extent permitted by Relevant Laws, we do not
warrant that any User Content published or displayed on the Activfy App by a Service
Provider or Customer (or any Content or Third Party Products or Services displayed or
published on the Activfy App by a third party service provider) is accurate, complete,
reliable, current or error-free, nor do we make any warranty about the standard or quality of
any Content, User Content or Third Party Products or Services displayed on, or via, the
Activfy App . You (and not Activfy) are solely responsible for the completeness, accuracy,
reliability, legality and quality of any User Content published or posted by you (or anyone
else on your behalf) on, or via, the Activfy App.
8.2 You grant Activfy a worldwide, non-revocable, non-exclusive, royalty-free, perpetual,
transferrable and sub-licensable licence to use, disclose, share, reproduce, store, distribute,
publish, export, adapt, edit, translate, produce derivative works from or copy, your User
Content (and all Intellectual Property Rights contained therein) for any purpose, including
for the purpose of:
(a) enabling Activfy to provide the Activfy App and otherwise perform our obligations and
exercising our rights under this agreement;
(b) informing you of other products or services that Activfy may offer from time to time or in
relation to Third Party Products and Services;
(c) complying with a legal requirement, such as a law, regulation, court order, subpoena,
warrant, legal proceedings or in response to a law enforcement agency request;
(d) using usage patterns, trends, and other statistical or behavioural data derived from use
of the Activfy App for the purposes of providing, operating, maintaining, or improving the
Activfy App, or our other products and services; and
(e) sharing User Content with an Affiliate or other third party (with whom Activfy may
contract or be affiliated with from time to time) for the purposes of performing or
improving the Activfy App.
8.3 As all Activfy App (excluding registration information) is stored exclusively on your mobile
device (and not on the Activfy App), you acknowledge that we do not back-up or archive
your User Content and therefore:
(a) you are responsible for maintaining back-ups of your User Content; and
(b) we are not liable to you for any Loss, destruction, alteration, corruption or disclosure of
User Content caused by your acts or omissions or the acts of omissions of other users
of the Activfy App or any third party.
8.4 You agree to make your own enquiries to verify information or data displayed on, or via, the
Activfy App (including Third Party Products and Services) and to assess the suitability of
any information, User Content or Content before relying upon such information, User
Content or Content. If you choose to rely upon any information or Content displayed or
published on, or via, the Activfy App (including User Content and Third Party Products and
Services) you do so at your own risk. We make no representations or warranties that use of
the Content, User Content and Third Party Products and Services will not infringe any third
party’s Intellectual Property Rights.
9. FEES AND PAYMENT
9.1 We do not charge you a fee to download the Activfy App. However, if you (as a Service
Provider) wish to access and use Activfy App and Services, except for during the Trial
Period, you (as a Service Provider) must pay us the Subscription Fees during the
Subscription Term. The Subscription Fees are payable in advance on a monthly basis in
accordance with the Direct Debit Authority in clause 10.
9.2 During the Trial Period, you (as a Service Provider) will not be required to pay the
Subscription Fees to access and use Activfy App, but following the Trial Period, all
Subscription Fees will be payable.
9.3 When setting up your Service Provider Account, you will be offered payment options to pay
the Subscription Fees. Activfy may, at our absolute discretion and without notice to you,
change the payment methods that can be used to access and use the Activfy App at any
time.
9.4 When you (as a Customer) orders or purchase:
(a) Fitness Services offered for sale by a Service Provider, you (as a Customer) will pay the
Service Provider the full price for the Fitness Services as displayed on, or via, the
Activfy App; and
(b) Fitness Products offered for sale by a Service Provider, you will be re-directed to the
Shopify Website and you will be charged the full price by Shopify (who acts as the
payment collection agent for the Service Provider) for the Fitness Products (Purchase
Price) as displayed on the Shopify Website. The Shopify Terms of Service govern the
sale of the Fitness Product by the Service Provider to the Customer.
9.5 Shopify will collect the Purchase Price from the Customer on the Service Provider’s behalf
and will remit the Purchase Price (less a Service Fee) to the Customer in accordance with
the Shopify Terms of Service.
9.6 The Purchase Price displayed on the Activfy App are posted by the Service Provider and
are current at the time of issue. The Purchase Price and availability of Fitness Services and
any other ancillary products or services made available to you on, or via, the Activfy App,
are subject to change effective immediately upon posting by the Service Provider on the
Activfy App. You agree to pay the Purchase Price current at the time of payment.
9.7 The Subscription Fees, Service Fee and Purchase Price are in Australian Dollars and are
exclusive of any goods and services taxes, which is payable in addition. To the maximum
extent permitted by Relevant Laws and except as otherwise contemplated in this
agreement, the Subscription Fees, Service Fee, Purchase Price and all other amounts
owing to Activfy under this agreement are non-refundable.
9.8 The purchase price, charges or fees for Fitness Products displayed on the Shopify Website
or other third party websites which are linked to Activfy App may not be correct and Activfy
is not bound by them.
9.9 We use Third Party Payment Processors to process payments made in connection with
transactions occurring through the Activfy App. By making payment of the Subscription
Fees and Service Fee (and all other fees owing to us under this agreement) and Purchase
Price to the Service Provider, you agree to provide the Third Party Payment Processors
with accurate and complete billing information, and you authorise us to share your billing
information (including Personal Information) with our Third Party Payment Processors for
the purpose of processing your payment.
9.10 Activfy may, at our absolute discretion, change the Subscription Fee and/or Service Fee at
any time, by giving you written notice, or by otherwise posting it on the Activfy App. Where
a change relates to an increase in Subscription Fee and/or Service Fee, Activfy shall
provide you with 21 days prior written notice or by otherwise posting it on the Activfy App.
The fee increases will come into effect in the next billing cycle. If you do not agree to these
changes, you should terminate the agreement in accordance with clause 17 no later than
21 days after the date you received written notice of the changes, or the changes were
posted on the Activfy App.
10. DIRECT DEBIT AUTHORITY
10.1 By accepting this agreement, you authorise our Third Party Payment Processors to debit
the Subscription Fees or any other amount owing to Activfy under this agreement from your
credit card or bank account (as applicable) as and when such fees are due and payable
under this agreement (Direct Debit Authority).
10.2 You may cancel or change your Direct Debit Authority by accessing the Apple Pay
Subscription’ settings or ‘Google Pay Subscription’ settings on your mobile device before
the day on which your next debit is due. If you cancel or defer Direct Debit Authority, Activfy
may not be able to provide you with access to, and use of, the Activfy App, unless you
provide Activfy with new Direct Debit Authority.
10.3 It is your responsibility to ensure that there are sufficient funds available on your credit card
or bank account (as applicable) to allow each debit to be made in accordance with the
Direct Debit Authority.
10.4 If you believe that an error has been made in debiting your credit card or bank account (as
applicable), you should update your credit card or bank account details by accessing the
Apple Pay Subscription’ settings or ‘Google Pay Subscription’ settings on your mobile
device as soon as possible.
10.5 If you cancel the Direct Debit Authority, your right to access and use the Activfy App will
cease at the end of the current billing cycle. If you wish to re-activate your subscription, you
will need to pay the Subscription Fees prevailing at the time you re-active your Service
Provider Account.
11. INTELLECTUAL PROPERTY
11.1 You acknowledge that Activfy, or our licensors, are the owners of the Activfy App (and any
Intellectual Property Rights contained therein) including any information, Content or
technology that may be provided to, or accessed by, you in connection with your use of the
Activfy App (including any modifications, enhancements of the foregoing) (collectively,
Activfy IP)). Accessing and using the Activfy App does not give you (or anyone else)
ownership of, or any right, title or interest in the Activfy IP.
11.2 Ownership of any User Content will vest in the creator of that User Content, but excluding
Activfy IP.
12. OUR OBLIGATIONS
12.1 Subject to your compliance with the terms of this agreement, during the Subscription Term,
Activfy shall use reasonable endeavours to provide you with access to and use of the
Activfy App.
12.2 The undertaking in clause 12.1 shall not apply in the event of:
(a) any non-conformance which is caused, or contributed, by use of the Activfy App
contrary to our instructions or the terms of this agreement;
(b) modification or alteration of Activfy App by any party other than Activfy or our duly
authorised Personnel;
(c) the unsuitability or malfunction of the computer hardware or computer software used by
you in conjunction with which the Activfy App are used;
(d) Force Majeure Events; and
(e) the unsuitability or malfunction of the Activfy App when used in conjunction with any
software, apps, applications and tools supplied by a third party provider.
12.3 In the event that Activfy fail to provide you with access and use of the Activfy App and the
Services in accordance with clause 12.1, Activfy shall use reasonable endeavours to
correct any such non-conformance, or provide you with an alternative means of
accomplishing the desired performance. The foregoing constitutes your sole and exclusive
remedy for any breach of clause 12.1.
13. THIRD PARTY PRODUCTS AND SERVICES
13.1 You acknowledge that the Activfy App may require you to use or access Third Party
Products and Services and that you do so solely at your own risk.
13.2 We make no representation or commitment and shall have no liability or obligation
whatsoever in relation to the content or use of any such Third Party Products and Services,
or any transactions completed, and any contract entered into by you, with the owner,
licensor or operator of such Third Party Products and Services.
13.3 Activfy recommends that you refer to the third party’s terms and conditions and privacy
policy prior to using the relevant Third Party Products and Services.
13.4 Activfy does not endorse, sponsor or approve any Third Party Products and Services used
in conjunction with the Activfy App. It your sole responsibility to determine that specific
products or services, meet your needs and are suitable for the purposes for which they are
used.
13.5 Any rights you may have to access Third Party Products and Services shall be limited to:
(a) the extent of Activfy’s ability to pass on such rights to you; or
(b) the relevant third party licensor terms.
14. NO WARRANTIES
14.1 While the Content (including User Content and Third Party Products and Services) made
available to Customers through the Activfy App is designed to provide Customers with
resources and tools to improve and develop your fitness and health, the Customer
acknowledges and agrees that Activfy does not warrant, represent or guarantee that by
using the Activfy App or any Fitness Services and/or Fitness Products offered by Services
Providers through the Activfy App, the Customer will materially improve your health or
fitness or that you will achieve a minimum wellbeing standard, or that the Customer will
achieve your desired health and fitness outcomes or goals. The Customer is solely
responsible for setting achievable health and fitness goals and taking the required or
necessary steps to achieve your personal goals.
14.2 The Customer understands and acknowledges that undertaking or participating in Fitness
Services involves strenuous physical exercise and movement. By accessing and using the
Activfy App and Fitness Services provided by Service Providers (alone or in conjunction
with any Third Party Products and Services), there is an increased risk of personal injury or
death and you voluntarily and knowingly assume such risks. When using the Activfy App,
Fitness Services and/or Fitness Products, Customers should carefully follow any safety
instructions or user guidelines provided through or within the Activfy App. Reliance on, and
use of, the Content, User Content, Fitness Services, Fitness Products and Third Party
Products and Services is at your own risk.
14.3 To the maximum extent permitted by Relevant Laws, Activfy excludes all express or implied
representations, conditions, statutory guarantees, warranties and provisions (whether
based on statute, common law or otherwise), in connection with the Activfy App, the Fitness
Services and Fitness Products.
14.4 Nothing contained in this agreement excludes, restricts or modifies the application of any
condition, warranty or other obligation, the exercise of any right or remedy, or the imposition
of any liability under the Competition and Consumer Act 2010 (Cth) or any other
international, national, State or Territory legislation where to do so is unlawful.
14.5 You acknowledge, and agree that to the maximum extent permitted by Relevant Laws,
Activfy makes no representation, warranty or guarantee in relation to the availability,
continuity, reliability, accuracy, currency, validity or security of the Activfy App (or any
Content, User Content, Fitness Products and Fitness Services and Third Party Products
and Services generated or made available through the Activfy App) and Activfy will not be
liable if the Activfy App, or becomes unavailable for any reason, including directly, or
indirectly as a result of:
(a) telecommunications unavailability, interruption, delay, bottleneck, failure or fault;
(b) negligent, malicious, willful acts or omissions of third parties (including third party
service providers) or other users;
(c) maintenance or repairs carried out by Activfy or any third party service provider in
respect of any of the systems used in connection with the provision of the Services or
the Activfy App;
(d) services provided by third parties (including internet service providers) ceasing or
becoming unavailable; or
(e) a Force Majeure Event.
14.6 You acknowledge that, to the maximum extent permitted by Relevant Laws, Activfy does
not make any warranty or representation that:
(a) your access to, and use of, the Activfy App will be uninterrupted, virus-free or error-free;
and/or
(b) the Activfy App (or any Content, User Content, Fitness Products, Fitness Services
and/or Third Party Products and Services), will be accurate, complete, reliable, current
or is suitable for any particular purpose or use under any specific conditions, and so is
provided on an “as is” basis.
14.7 You acknowledge that your access to, and use of, the Activfy App (including Content, User
Content, Fitness Products, Fitness Services and/or Third Party Products and Services) may
be interrupted or unavailable during scheduled or unscheduled maintenance.
15. LIMITATION OF LIABILITY
15.1 To the maximum extent permitted by Relevant Laws, Activfy will not be liable to you or any
third party for:
(a) any Claims or Losses (including Consequential Loss); or
(b) loss of, or damage to, any property or any personal injury, illness or death to you, any
third person,
arising out of, relating or connected to, the provision or use of the Activfy App, Fitness
Products and Fitness Services (including Content, User Content and/or Third Party
Products and Services generated or made available through the Activfy App or the
Services) and this agreement, regardless of the cause of action on which they are based,
even if advised of the possibility of such damage occurring.
15.2 All risk in using the Activfy App passes to you upon creating an Account or otherwise using
the Activfy App (whichever is earlier). Activfy assumes no responsibility and Activfy has no
liability to you or anyone else for any use of, or reliance on, any Content, User Content,
Fitness Products, Fitness Services and/or Third Party Products and Services obtained or
generated from your access to, and use of, the Activfy App.
15.3 To the maximum extent permitted by Relevant Laws, under no circumstances will Activfy’s
aggregate liability to you or anyone else, whether based upon warranty, contract, statute,
tort (including negligence) or otherwise, exceed the amount you paid to Activfy under this
agreement in the one month immediately preceding the date on which the Claim giving rise
to such liability arose.
15.4 You agree to defend, indemnify and hold Activfy, our Affiliates and our Personnel
(collectively, the Indemnified) harmless from and against any and all Claims or Losses,
that may be brought against the Indemnified or which the Indemnified may pay, sustain or
incur as a direct or indirect result of or arising out of:
(a) your (or your Personnel’s) access to, and use of, or reliance on the Activfy App, or the
Fitness Services or Fitness Products made available through the Activfy App (including
the User Content and Third Party Products and Services);
(b) any breach of our or any third party’s Intellectual Property Rights or other rights caused
by you; or
(c) any breach by you of this agreement.
16. PRIVACY
All Personal Information you provide to open an Account and any User Content you
upload, generate, share, or publish on, or via, the Activfy App, is subject to Activfy’s
Privacy Policy, which is incorporated into this agreement. Activfy will not share, sell or
disclose your User Content to any third party. You warrant that, in relation to any
Personal Information comprising User Content or any other information disclosed to
Activfy on, or via, the Activfy App:
(a) it has been collected in accordance with Privacy Laws;
(b) you have the authority to upload, post, publish or otherwise transmit such information
on, or via, the Activfy App; and
(c) you have obtained the informed consent of the individuals (in the case of children,
parental/guardian consent) who are the subject of such Personal Information in order for
Activfy to use, disclose, store, transfer, process or handle it.
17. TERMINATION
17.1 During the Subscription Term you may terminate this agreement at any time by deleting
your Service Provider Account or Customer Account (as the context permits). In this case,
you (as a Service Provider) will not be entitled to a pro rata refund of the Subscription Fees
for the unused portion of the Subscription Term.
17.2 Activfy may terminate the agreement any time (without liability to you except Activfy will
provide you with a pro rata refund of the Subscription Fees for the unused portion of the
Subscription Term) by giving you 14 days’ written notice.
17.3 You agree that Activfy may, at any time and at our sole discretion, with or without cause or
any notice to you, terminate, suspend or block your access to (either temporarily or
permanently):
(a) your Account and/or the User Access Portal; and/or
(b) the Activfy App;
(c) any social media pages linked to its business or the Activfy App; or
(d) any Fitness Services, Fitness Products or any other products and services offered for
sale on, or via the Activfy App (including Third Party Products and Services).
17.4 Cause for such suspension or termination under clause 17.3 may include, but are not
limited to:
(a) any serious or repeated breaches or violations of this agreement, our policies and
guidelines (including our Privacy Policy), the Shopify Terms of Service and any other
agreements entered into between the parties;
(b) serious or repeated breaches or violations of Activfy’s or a third party service providers’
Intellectual Property Rights;
(c) your failure to pay the Subscription Fees to access and use the Activfy App (except
during the Trial Period);
(d) your activities, conduct or transactions on, or, via, the Activfy App, brings, or has the
capacity to bring, Activfy into disrepute; or
(e) requests by law enforcement or other government agencies.
17.5 If Activfy terminates the agreement in accordance with clauses 17.3 or 17.4, you
acknowledge and agree that you are not entitled to pro rata refund of the Subscription Fees
for the unused portion of the Subscription Term.
17.6 You agree that all such suspensions or terminations shall be made at Activfy’s sole
discretion and that Activfy shall not be liable to you or any third party for any such
suspension or termination.
18. EFFECT OF TERMINATION
18.1 On termination of this agreement for any reason:
(a) Activfy will disable your Account and your User Content will no longer be accessible by
you through the Activfy App. All User Content will be permanently and securely
destroyed within 30 days; however, Activfy will be required to retain Personal
Information (including basic registration information) in accordance with documentation
retention and destruction laws; and
(b) all licences to access and use the Activfy App granted under this agreement will
immediately terminate; and
(c) you should delete the Activfy App from your mobile device.
19. FORCE MAJEURE
Activfy will not be responsible to you (or anyone else) if Activfy are prevented from or
delayed in performing our obligations, by acts, events, omissions or accidents beyond our
reasonable control, including but not limited to, acts of God, governmental actions,
shipping, postal or other relevant transport strike, failure or accident, lockouts or other
labour difficulty, war or national emergency, acts of terrorism, fire, explosion, flood, an act
or omission of a third party, epidemic, pandemic, mandatory government shutdown or
lockdown, shortage of or inability to obtain any necessary materials, equipment, facilities or
services, the failure of performance provided by others, hacker attacks, denial of service
attacks, internet interruption or virus, accidents or breakdown of plant, machinery,
software, hardware or communication network, or default of hosting or data centre
providers (Force Majeure Event).
20. DISPUTE RESOLUTION
20.1 Any party claiming a dispute exists under the agreement (excluding any dispute between a
Service Provider and Customer in connection with a transaction, which must be resolved
between the parties themselves without interference from, or the involvement of, Activfy)
must notify the other party in writing of the nature of the dispute (Dispute Notice), except
where urgent interlocutory relief is being sought.
20.2 The parties must in good faith attempt to resolve any dispute between them.
20.3 If the dispute cannot by resolved within 30 days of receipt of a Dispute Notice, either party
may commence legal proceedings in relation to the dispute.
20.4 Each party must continue to perform its obligations under this agreement notwithstanding
the existence of any unresolved dispute.
21. UPDATES AND VARIATIONS
21.1 Without notice to you, Activfy may, at our absolute discretion, from time to time:
(a) change, add or delete the functions, features, performance, or other characteristics of
the Activfy App; or
(b) apply or install updates to, or new versions of, the Activfy App.
21.2 You acknowledge that the Content on the Activfy App are subject to change at any time and
may be out of date at any given time. Activfy are under no obligation to:
(a) update, correct or fix any Content, User Content, faults or errors in the Activfy App.
However, we may, at our absolute discretion, provide you with standard user support
services during Business Hours; and/or
(b) notify you of any changes to the Content, User Content or the Activfy App unless
required by a Relevant Law to do so.
21.3 Some of the provisions contained in this agreement may also be superseded by provisions
or notices published elsewhere on the Activfy App. Any changes are effective immediately
upon posting to the Activfy App. Your continued use of Activfy App thereafter constitutes
your acceptance of all such changes to the agreement.
21.4 Please read this agreement before using the Activfy App as the agreement may have
changed since the last time you accessed and used the Activfy App. If you do not agree to
any change, then you must immediately stop using the Activfy App.
22. SEVERABILITY
If any provision in this agreement is found to be invalid or unenforceable by a court of
law, such invalidity or unenforceability will not affect the remainder of this agreement
which will continue in full force and effect.
23. RELATIONSHIP
No agency, principal-agent, partnership, joint venture, employee-employer or franchisor-
franchisee relationship is intended or created between you and us by this agreement.
24. ASSIGNMENT
Neither party shall, without the prior written consent of the other party (which will not be
unreasonably withheld), assign or transfer all or any of its rights or obligations under this
agreement, except that Activfy may assign, sell or transfer our rights or obligations under
this agreement to an Affiliate or bona fide third party purchaser of Activfy’s business.
25. ENTIRE AGREEMENT
This agreement, and any other documents referred to in it, represent the entire
agreement between us and you in relation to the subject matter and supersedes any
previous arrangements, agreements, representations, understandings or statements
(whether verbal, in writing, or in some other format).
26. JURISDICTION AND APPLICABLE LAW
The laws of the State of Victoria, Australia govern this agreement. You agree to submit to
the exclusive jurisdiction of the Courts of Victoria, Australia.
27. DEFINITIONS
In this agreement, the following words shall have the following meanings:
(a) Activfy App means the online health and fitness marketplace or e-commerce platform
(including all Intellectual Property Rights contained therein) made available to
Customers and Services Providers via a mobile application.
(b) Activfy IP has the meaning given to it by clause 11.1.
(c) Activfy, our, us or we has the meaning in clause 1.1, and where the context permits,
includes our Personnel and Affiliates.
(d) Affiliate means in relation to any party, a person which, directly or indirectly, (i) is
Controlled by that party; or (ii) Controls that party; or (iii) is Controlled by a person
referred to in (ii) above, and for this purpose Control means the power of a person to
secure (whether by the holding of shares, possession of voting rights or by virtue of any
powers conferred by articles of association, constitution, partnership agreement or other
document regulating such person) that the affairs of another are conducted in
accordance with its wishes.
(e) Business Days means each day excluding Saturdays, Sundays and public holidays in
Victoria.
(f) Business Hours means 9:00am to 5:00pm local time on Business Days.
(g) Claim means any allegation, debt, cause of action, liability, claim, proceeding, suit or
demand of any nature whether present or future, fixed or unascertained, actual or
contingent, at law, in equity, under statute or otherwise.
(h) Commencement Date has the meaning in clause 3.1.
(i) Content means all the information, text, materials, graphics, logos, button icons,
images, video and audio clips, trade marks (whether registered or not), layout,
arrangement, graphical user interface, look and feel, databases, functionality and
control features of the Activfy App.
(j) Consequential Loss means the following, however arising and even if it is reasonably
contemplated by the parties on the Commencement Date as a likely result of breach of
the agreement:
(i) direct, indirect, consequential, incidental, special, remote or unforeseeable loss,
damage, cost or expense;
(ii) loss of revenue, profit, income, bargain, opportunity (including professional and
career opportunities), use, production, customers, business, contract, goodwill, or
anticipated savings, loss caused by business interruption, or the cost of obtaining
new financing or maintaining existing financing, loss of or corruption to data, loss
of use of data;
(iii) costs or expenses incurred to prevent or reduce loss or damage which otherwise
may be incurred or suffered by a third party; or
(iv) loss or damage of the nature set out above in clauses (i) to (iii) (inclusive) that is
incurred or suffered by or to a third party.
(k) Customer has the meaning in clause 2.1(a).
(l) Customer Account has the meaning in clause 4.1(b).
(m) Fitness Services has the meaning in clause 2.1(b).
(n) Fitness Products has the meaning in clause 2.1(c).
(o) Intellectual Property Rights means designs, copyright, trade marks, patents,
operations, software or systems, trade names and domain names, rights in goodwill,
rights in confidential information or other intellectual property rights, whether under
statute, common law, equity, and whether registered or unregistered, and including all
applications for, and renewals or extensions of, such rights and all similar rights which
subsist or will subsist now or in future in any part of the world.
(p) Loss means loss, damage, liability, charge, expense, outgoing, payment or cost of any
nature or kind, including all legal and other professional costs including Consequential
Loss.
(q) Password has the meaning given to it by clause 4.2.
(r) Personal Information has the same meaning that it has under Privacy Laws, namely
information or an opinion about an identified individual or an individual who is
reasonably identifiable, whether the information or opinion is true or not and recorded in
a material form or not.
(s) Personnel means any director, officer, employee, contractor or agents, of a party (in
your case, includes any person acting for or on your behalf)
(t) Privacy Laws means any applicable laws and codes of practice dealing with privacy,
including the Privacy Act 1988 (Cth) (as amended), the Australian Privacy Principles
and any other legislation, codes and policies relating to the handling of Personal
Information.
(u) Privacy Policy means our privacy policy available on the Activfy App or Website or
such other web address notified by us to you from time to time), which is incorporated
into this agreement.
(v) Purchase Price has the meaning in clause 9.4(a).
(w) Relevant Laws means any relevant rules of common law, principles of equity,
international, federal, state and local laws, statutes, rules, regulations, proclamations,
ordinances and by-laws and other subordinate legislation, rulings, or legal requirements
and Privacy laws, anywhere in the world.
(x) Service Fee means the fees (being a percentage of the Purchase Price) payable by a
Service Provider to Activfy each time a Service Provider sells Fitness Products to a
Customer or otherwise transacts with a Customer on, or via, the Activfy App as further
specified on the Activfy App. The Service Fee is collected by Shopify on behalf of
Activfy.
(y) Service Provider has the meaning in clause 2.1(a).
(z) Service Provider Account has the meaning in clause 4.1(a).
(aa) Service Provider Profile means the profile of a Service Provider that is displayed on
the Activfy App and which contains the Service Provider’s business information and
Personal Information, as further described in clause 6.1.
(bb) Shopify means the e-commerce and retail platform made available through the
Shopify Website.
(cc) Shopify Website means the website owned and operated by Shopify, the URL being
www.shopify.com/au.
(dd) Shopify Terms of Service means the terms of service that govern the use of the
Shopify Website, the URL being www.shopify.com/legal/terms/.
(ee) Subscription Fees means the fees payable by Service Providers to access and use
the Activfy App (including Third Party Products and Services) for the Subscription
Term as further described on the Activfy App.
(a) Subscription Term has the meaning in clause 3.1.
(b) Trial Period means 3 consecutive days from the date you register and setup your
Service Provider Account.
(c) Third Party Products and Services means any software, products, services or content
(including all Intellectual Property Rights contained therein) that:
(i) are provided by third party providers;
(ii) interoperate with the Activfy App; or
(iii) may be identified as third party products or services.
(ff) Third Party Payment Processor means Shopify Payments, Apple Pay, Google Pay
and any other a third party payment processor permitted by Activfy from time to time.
(gg) User Access Portal means the portal provided to you to access and use the Activfy
App.
(hh) User Name has the meaning in clause 4.2.
(ii) User Content means all data, information, content, materials and Personal Information
(including images, photographs, workout plans and program, nutritional data and
information):
(i) uploaded to, or stored on, the Activfy App by you or your Personnel;
(ii) transmitted by the Activfy App at your or your Personnel’s instigation;
(iii) supplied by you or your Personnel to Activfy uploading to, transmission by, or
storage on, the Activfy App; or
(iv) generated by the Activfy App as a result of the use of the Services by you or your
Personnel,
but excluding Activfy IP.
(jj) Website means the website located at www.activfyapp.com and any other website
notified by us from time to time.
(kk) you or your has the meaning in clause 1.3.d